• Identify, qualify, and onboard potential channel partners.
• Build and maintain a strong partner pipeline.
• Execute outreach campaigns and engagement activities.
• Achieve development tasks and targets set by the company.
• Collaborate with Partnership Executives to ensure successful signing and onboarding.
• Track development metrics and prepare regular reports.
• Provide insights on market trends and partner opportunities.

• Diploma/Degree in Business, Marketing, or related field
• 1–3 years of business development or channel sales experience
• Strong prospecting, negotiation, and relationship-building skills
• Familiar with CRM and pipeline management
• Proven ability to meet development goals and KPIs
• Fluent in English; Mandarin a plus

• Draft, review, and execute partnership agreements.
• Support Business Development Executives with partner onboarding.
• Coordinate joint campaigns, co-marketing, and events.
• urate records of partners, contracts, and activities.
• Track partner performance, deliverables, and compliance.
• Act as liaison between channel clients and internal Account Managers.
• Provide reports and feedback on partnership operations.

• Diploma/Degree in Business, Law, or Marketing
• 1–3 years of partnership coordination or contract management experience
• Detail-oriented with strong organizational and communication skills
• Familiar with CRM and documentation tools
• Ability to coordinate cross-functional collaboration
• Fluent in English; Mandarin a plus

• Acquire and develop new clients via outbound and inbound channels.
• Conduct needs analysis, identify pain points, and propose solutions.
• Lead the sales cycle: prospecting → proposal → negotiation → closing.
• Achieve assigned sales performance and revenue goals.
• Manage client lifecycle, from onboarding to renewal.
• Collaborate with Customer Success Executives for smooth delivery.
• Identify upsell and cross-sell opportunities.
• Maintain accurate sales pipeline and client records in CRM.

• Diploma/Degree in Business, Marketing, or related fields
• 2–5 years of B2B sales/account management experience
• Strong solution-selling, negotiation, and closing skills
• Familiar with CRM pipeline management
• Proven track record of meeting/exceeding sales targets
• Fluent in English; Mandarin a plus

• Review and verifying accuracy of monthly financial records prepared by the support team to ensure they are completed and filed on time.
• Hands-on required for assisting with reconciliations and accounting work.
• Review payroll for personal tax filing and IR8A, ensuring adherence to tax regulations.
• Ensure compliance with accounting standards and company policies, and ensure alignment of our practices are in line with industry standards.
• Main point of contact for clients, address accounting related queries and concerns with professionalism, courtesy and efficiency.
• Identify areas of improvements in accounting software and work processes, propose and implement solutions to streamline workflows.
• Adaptable to fast changing accounting systems and providing constructive feedback to improve workflow and overall experience for the team.
• Stay updated with industry changes in accounting standards and regulations to ensure compliance and utilize best practices.
• Working with our product and technology team to enhance our software functionalities.

• A degree or diploma in accounting is required, possessing professional certification would be a plus (ACCA / CPA / ISCA)
• 3 to 5 years experience in an outsourced accounting practice or business process outsourcing
• Extensive foundation in accounting principles (IFRS), including experience in drafting year end financial reports, consolidated reports, payroll, personal tax and GST
• Ability to manage your workload independently, work under pressure, and multitask effectively.
• Drive to excel professionally, combined with motivation to guide and motivate others within the team.
• Experience in improving and implementing new systems to move away from traditional accounting methods would be an added advantage.

• Sales Fulfillment Support
  
  • Assist the sales team in preparing client contracts and related documentation
  • Coordinate with clients to confirm contract details, signatures, and billing information
  • Ensure timely contract execution and update internal records accordingly
  • Initiate the client onboarding process and coordinate internal team handover
• Customer Lifecycle Coordination
  
  • Act as the primary liaison between clients and service delivery teams (e.g., tax, accounting, reporting)
  • Track service progress and ensure client inquiries are relayed and resolved efficiently
  • Conduct regular client check-ins to collect feedback and assess satisfaction
  • Support renewal and upsell opportunities in collaboration with the sales team
• Client Records & Operations Support
  
  • Maintain accurate and complete client records in CRM and internal systems
  • Track key dates (e.g., contract term, renewal, billing cycles) and follow up as needed
  • Assist the Head of Operations in coordination, reporting, and SOP documentation

• Diploma or Degree in Business, Accounting, Customer Service or related field
• 1–3 years of experience in customer success, onboarding, contract admin, or operations
• Good understanding of B2B contract handling and client communication
• Strong coordination, attention to detail, and follow-through ability
• Familiar with CRM tools (e.g., HubSpot) and digital documentation systems
• Proficient in English; Mandarin is a plus to support Chinese-speaking clients
• Able to work in a dynamic startup environment and collaborate across teams

• Data Services:
• Review data extracted from various financial documents (e.g., receipts, invoices, bank statements) uploaded by clients via cc:AI to ensure accuracy.
• Identify and manually correct potential issues flagged by the AI system, such as duplicates, misclassifications, or calculation errors.
• Perform bookkeeping and bank reconciliation with the assistance of AI tools and resolve discrepancies to ensure consistency between books and bank statements for a portfolio of clients.
• Generate periodic financial reports (monthly, quarterly, annually) with clear logic and standardized structure based on reviewed data.
• Provide feedback on common software and recognition issues to support ongoing AI model improvement and workflow optimization.

‍

• Product Support:
• Assist clients in system setup, module activation, and training to ensure smooth onboarding.
• Respond promptly to client issues, create and manage support tickets to ensure timely resolution.
• Proactively monitor user activity to enhance customer satisfaction, thereby encouraging renewals, upgrades, and referrals.
• Participate in product testing, gather user feedback, and support the creation of training materials for product enhancement.

• Education:
• Diploma or above, preferably in Accounting, Finance, Data, or Information Systems.

‍

• Work Experience:
• Experience with SaaS products preferred; exposure to AI or data processing tools is a plus.
• Familiarity with Xero, QuickBooks, or other accounting software; knowledge of ERP systems is an advantage.

‍

• Core Skills:
• Detail-oriented with strong logical reasoning and analytical skills.
• Skilled in customer communication and complaint resolution, capable of improving overall client experience.

‍

• Language Proficiency:
• Good written and verbal communication skills in both Chinese and English.
• Proficiency in additional languages (e.g., Malay, Thai, Vietnamese) is a strong plus.

‍

• Soft Skills:
• Highly responsible and efficient in multitasking environments.
• Proactive, service-oriented, and a strong team player.

• Participate in backend development for AIGC technology applications.
• Conduct technical research and feasibility analysis on LLM and Prompt Engineering, including system and workflow design and optimization.
• Contribute to application development, technical research, feasibility analysis, and system/process architecture design and optimization.

• Bachelor’s degree or above in Computer Science or related field.
• Proven project development experience, capable of independently completing software module architecture design and core code development.
• Proficient in Golang and Python.
• Familiar with MySQL/PostgreSQL, Redis, Kafka/Pulsar; experience with vector databases is a plus.
• Skilled in Docker, Kubernetes, and cloud-native technologies.
• Strong learning and research abilities, with excellent teamwork and communication skills; proactive, self-motivated, and driven.
• Experience in financial software projects is a plus.

• Responsible for testing Android/iOS mobile applications and web applications, including test design, execution, release validation, and issue analysis.
• Maintain strong quality awareness and accountability for project quality; independently handle quality analysis and drive improvements.
• Manage and coordinate testing projects independently, with strong risk control capabilities.
• Establish and optimize testing processes to improve efficiency and product quality.

• Bachelor’s degree or above, with 5+ years of experience in testing Android/iOS apps and related mobile products.
• Experience in overseas projects or ChatGPT-related projects preferred.
• Familiar with Android/iOS systems, respective development frameworks, and programming technologies.
• Proficient in mobile testing methodologies and techniques; able to independently conduct specialized testing tasks.
• Solid understanding of testing theory and methodologies; proficient in using various testing tools and management systems.
• Familiar with Linux operating systems.
• Knowledge of HTTP protocol and skilled with basic packet capture tools.
• Able to handle high work pressure and conduct testing independently.

• Participate in backend development for AIGC technology applications.
• Conduct technical research and feasibility analysis on LLM and Prompt Engineering, including system and workflow design and optimization.
• Contribute to application development, technical research, feasibility analysis, and system/process architecture design and optimization.

• Bachelor’s degree or above in Computer Science or related field.
• Proven project development experience, capable of independently completing software module architecture design and core code development.
• Proficient in Golang and Python.
• Familiar with MySQL/PostgreSQL, Redis, Kafka/Pulsar; experience with vector databases is a plus.
• Skilled in Docker, Kubernetes, and cloud-native technologies.
• Strong learning and research abilities, with excellent teamwork and communication skills; proactive, self-motivated, and driven.
• Experience in financial software projects is a plus.