How ccMonet Helped Flatfee Achieve 20x Greater Platform Service Capacity

Customer Profile

• Customer: Flatfee
• Market: Serving Chinese cross-border e-commerce businesses with company formation, legal, financial, and IP services

Flatfee is a platform designed to help Chinese businesses expanding overseas—especially e-commerce sellers—complete company registration and access comprehensive legal, financial, and intellectual property support.

The Challenge

Flatfee is a platform founded by a Chinese lawyer to serve Chinese cross-border businesses (mainly e-commerce sellers) with:

• Company formation
• Legal support
• Intellectual property protection

However, Flatfee faced a critical limitation:

• Lack of an efficient financial and tax management platform
• Inability to provide complete financial and tax services to clients
• Risk of losing customers to fragmented third-party providers

Without professional-grade tax services, Flatfee couldn’t deliver on its vision of being a true one-stop solution for e-commerce brands expanding globally.

The Solution

Flatfee adopted ccMonet’s all-in-one platform to add professional financial and tax management capabilities to its offering.

With ccMonet, Flatfee transformed its client workflow:

• Simplified Client Submissions: Clients only needed to upload raw data such as:
  • E-commerce platform revenue reports
  • Expense invoices
  • Bank statements
• Platform-Enabled Service Delivery: Flatfee used the ccMonet platform to:Deliver tailored Bookkeeping, CPA, and Tax services to each client

• Integrated Management: A unified system ensured smooth communication, consistency, and high-quality delivery across all services.

By embedding ccMonet’s capabilities, Flatfee transformed into a true one-stop platform able to serve all of its clients’ global business needs.

The Impact

The results were striking:

✅ 20x Improvement in Platform Service Capacity
Flatfee could now offer comprehensive, scalable tax and bookkeeping services to a much larger client base.

✅ Streamlined Client Experience
E-commerce sellers enjoyed a true one-stop platform for legal, IP, and financial needs.

✅ Access to Global Financial Professionals
Clients could receive tailored Bookkeeping, CPA, and Tax services through ccMonet’s network.

“With ccMonet, we finally have a way to deliver the professional-grade tax and financial services our e-commerce clients need to grow globally.”

Ready to Expand Your Platform's Service Offering?

If you’re a business platform looking to deliver complete financial and tax support to your clients, don’t let service gaps limit your growth.

Talk to ccMonet today to see how our all-in-one financial management platform can help you deliver world-class professional services at scale

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