In Singapore’s property management world, accuracy in billing is everything. Managing Agents (MAs) handle payments, invoices, and maintenance fees on behalf of MCSTs — often across hundreds of units and multiple properties. With so many variables (unit size, ownership mix, shared facility costs), even small billing errors can snowball into disputes or compliance risks.
Here’s how professional Managing Agents now handle billing accurately and automatically — powered by AI accounting tools like ccMonet.
MCST fees are typically billed by share value or square footage, meaning accuracy depends on precise calculations. When MAs rely on manual spreadsheets, rounding or formula errors can easily slip through.
ccMonet automates this process. Once a unit’s share value or area is entered, invoices are generated instantly and consistently across all owners. There’s no manual computation, and no risk of missing out a lot or repeating charges — every unit receives a correctly calculated bill every cycle.
Property management fees, sinking fund contributions, and maintenance charges are recurring by nature — but manually creating them each month is tedious and error-prone.
With ccMonet, once you set the billing template, the AI generates invoices automatically on schedule. MAs can view all generated invoices in a single dashboard, grouped by project or property, with clear audit trails for each billing period.
The result: hundreds of accurate, consistent invoices created in minutes, not hours.
Beyond owner billing, MAs also manage vendor payments for cleaning, landscaping, security, and maintenance contracts. Keeping these consistent with owner charges is critical for cash flow tracking.
ccMonet reads and records supplier invoices automatically — no need for data entry. The system also matches them to work orders or service categories (e.g. “lift maintenance,” “pool servicing”), so you can reconcile supplier spend against collected maintenance fees easily and transparently.
Owners often pay through bank transfers or GIRO. Manually matching these payments to invoices is time-consuming and can introduce delays in collections reporting.
ccMonet’s AI Bank Reconciliation automatically matches payments to the correct units and invoices, even when reference numbers vary. Any unmatched payments are flagged instantly for quick review. This keeps arrears reports accurate and up to date — without waiting for manual checks.
Billing in property management is heavily scrutinised — by owners, auditors, and MCST committees alike. ccMonet creates a full digital trail for every transaction, linking each invoice, payment, and supplier bill together.
This means that during audits or AGMs, MAs can easily show how every dollar was billed and spent — with documentation attached and no missing records.
Because ccMonet tracks income and expenses in real time, monthly and quarterly reports for the MCST board are always current. You can instantly generate:
Reports are consistent across properties and ready for board submission — without spreadsheet work or manual compilation.
For Singapore’s Managing Agents, accuracy builds confidence — with owners, suppliers, and the MCST alike. With ccMonet, billing becomes automated, transparent, and audit-ready, helping MAs run smoother operations across every property they manage.
Bill right the first time — every time — with ccMonet.
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