Say Goodbye to Financial Guesswork – How a Café Chain Owner Regained Control with AI

The First Cup of Coffee, and the Numbers Start Piling Up

In the F&B industry, days are measured in cups served, orders completed, and customers greeted. But for Mr. Chen, owner of a growing café chain in Singapore, the aroma of freshly brewed coffee was often overshadowed by piles of receipts, invoices, and endless Excel spreadsheets.

It wasn’t just about making great coffee anymore — it was about surviving the daily flood of numbers.

A Café Dream Held Back by Bookkeeping Nightmares

Mr. Chen runs three bustling outlets, generating an annual revenue of over SGD 1.5 million. Business was booming, yet his financial management was stuck in the manual age.

His struggles were clear:

• Data Overload – Dozens of receipts and hundreds of e-invoices every day, taking hours to reconcile.
• Decision Blindspots – No real-time visibility on each outlet’s profit, forcing him to make gut-based decisions.
• Tax Season Anxiety – A messy ledger could easily lead to errors, penalties, or even an audit.

“Some days, I felt more like a full-time accountant than a café owner,” says Mr. Chen.

Month-End Meant Three Days Away from the Coffee Machine

Every month-end, Mr. Chen would lock himself in the office for three straight days. Supplier payment slips, delivery platform reports, POS sales summaries — one wrong number could throw the whole report off.

His team missed their leader on the café floor, and customers missed his personal touch. Deep down, he knew there had to be a better way.

Unlocking a Smarter Way: AI + Expert Accounting Support

That turning point came when a fellow business owner recommended ccMonet, an AI-powered accounting and bookkeeping platform for SMEs.

Here’s what changed:

• AI Document Recognition – Automatically extracts data from invoices, receipts, and syncs it with bank feeds.
• Human Review for Accuracy – A dedicated finance team double-checks all entries.
• Real-Time Visual Reports – Clear dashboards showing sales, costs, and profit for each outlet.

From Three Days to Five Minutes

The results were immediate:

• 80% Less Bookkeeping Time – From three full days a month to a five-minute daily financial snapshot.
• 10% Cost Reduction – Identified supplier waste through detailed cost reports.
• Real-Time Business Insights – Instantly see which outlet is performing best and adjust strategy on the spot.

“Now I can focus on coffee beans and new menu ideas, instead of endless Excel sheets,” says Mr. Chen.

Bring Back the Joy of Running Your Business

If you’re an F&B owner in Singapore tired of drowning in receipts and spreadsheets, it’s time to let AI handle the numbers — so you can focus on growth and your customers.

Book a free demo and see how much time and cost your business could save.

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