How ccMonet Helped Arteastiq F&B Group Achieve 90% Greater Operational Efficiency

Customer Profile

• Customer: Kian Fei, COO, Arteastiq F&B Group
• Locations: Singapore, Indonesia, Vietnam, Middle East (cross-border)
• Size: 10+ restaurants

Arteastiq F&B Group is a leading cross-border, multi-brand restaurant group with over ten locations spanning Singapore, Indonesia, Vietnam, and the Middle East. Known for delivering premium dining experiences, the group faced increasing operational complexity that threatened overall efficiency and profitability as it expanded.

Unlocking Efficiency for a Rapidly Expanding Restaurant Group

As Arteastiq F&B Group expanded into multiple countries and regions, they quickly discovered that relying on manual, paper-based processes was becoming their biggest roadblock.

Supply chain management varied widely between locations. Inventory tracking was time-consuming and error-prone. Financial visibility was limited, making it difficult for leadership to make confident, strategic decisions.

On top of that, cross-border operations meant navigating language, cultural, and local compliance differences—adding layers of complexity and hidden costs.

“We needed a system to standardize and digitize our processes so our team could spend less time buried in paperwork and more time delivering great dining experiences.” – Kian Fei, COO

The Challenge

Arteastiq faced several tough operational challenges:

• Manual inventory tracking that led to frequent errors and wasted staff time
• Inconsistent supply chain practices causing inefficiencies across locations and countries
• Limited financial visibility that hindered confident planning and budgeting
• Language, cultural, and compliance barriers complicating multi-brand, cross-border management

Without the right systems in place, costs continued to rise, and strategic planning was constrained.

The Solution

Arteastiq partnered with ccMonet to modernize and standardize its financial and operational workflows.

Each restaurant location adopted ccMonet’s technology-powered solution across multiple roles—from restaurant managers and chefs to accountants—digitizing paper documents and simplifying their entire back-office process.

Here’s how ccMonet enabled transformation:

• Digitized Paperwork – Converted manual, paper-based workflows into a fully digital system for greater consistency and control.
• Streamlined Backend Processes – Connected kitchen, management, and accounting workflows into one coherent, standardized system.
• Real-Time Cost Insights – Enabled real-time cost calculations and pricing updates for better profitability management.
• Empowered Financial Planning – Provided clear, actionable financial insights to support confident, strategic decisions.

With ccMonet, Arteastiq was able to align teams across countries, standardize processes, reduce costs, and elevate service quality.

The Impact

The results were game-changing:

✅ 90% Improvement in Operational Efficiency
Significantly reduced unnecessary manual work and errors, freeing staff to focus on higher-value tasks.

✅ Stronger Strategic Financial Planning
Clear, real-time financial insights enabled leadership to confidently set pricing strategies and allocate resources effectively.

✅ Unified, Digitized Workflows Across Borders
Managers, chefs, and accountants all worked from the same standardized system, improving collaboration and reducing miscommunication—even across countries.

“With ccMonet, we no longer waste time chasing paper or reconciling manual reports. Our team can truly focus on delivering the best dining experience possible.”

Ready to Transform Your Restaurant Operations?

If you're running a multi-country, multi-location restaurant group and struggling with operational inefficiencies, don’t let outdated processes hold you back.

Talk to ccMonet today to see how our all-in-one financial management platform can help you simplify operations, reduce costs, and confidently plan for future growth.

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